Medical Transportation Services Customer Reviews
We value customer reviews in evaluation of the transportation services we have provided.
Received feedback is used to ensure that we continue to live up to our Care Wagon Promise:
We Get You There With Care!
~ Featured Client Review ~
Care Wagon's Service is Priceless!
The way they've cared for my mom and our family is fantastic.
We all love the wonderful relationship that our mom and her driver, Audie, quickly developed and he means the world to her. Mom enjoys her outings now, always makes it to her appointments on time, and in great spirits!
I am so grateful that they started 'Care Wagon' because if they hadn't, our mom would not have been able to experience such an excellent caring service. No other service we've tried even comes close to Care Wagon's reliable and caring service. They really are the best!
~ Matt & Ruth G. ~ December 2017 ~
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~ WHAT OUR CLIENTS SAY ABOUT US ~
Care Wagon Medical Transport made it possible for our mom to celebrate her birthday with our family at The Panda Inn Restaurant! Everything went perfectly and we all had a wonderful time!
We've used this transport company for many years now for medical appointments and special events like this. The service received is exceptional; The office keeps us informed regarding our scheduled transport reservation, pick-ups are always on time and we travel in comfort to our destinations. Mom really enjoys her outings and we appreciate Care Wagon making them happen.
We will continue to use their transportation service and we definitely recommend them!
~ Jerry, Al & Rose S. ~ October 2019 ~ Rancho Cucamonga ~
This Wheelchair Accessible Transportation Service has been a "heaven sent" company!
My husband and I used to stress before each appointment my dad had, not to mention lack of sleep, because we would need to lift him and try to place him into our car with hurting him and not place him in the seat incorrectly.
Since we have been using "Care Wagon", life is much easier for all three of us!
The overall service we receive is excellent every time and we definitely recommend them!
~ Theresa F. & Joe R. ~ October 2019 ~ Redlands ~
Care Wagon made Mom's Birthday EXTRA SPECIAL by making it possible for her to attend her 95th Birthday Party with the whole family!
We received excellent customer service from start to finish!
Scheduling our appointment for Mom, receiving confirmations and update notifications as to the progress of travel appointment was wonderful!
Mom's Care Wagon Driver was excellent! She and Dad were picked up on time by their very caring driver and she enjoyed her comfortable travel while excited with anticipation of arriving to her special birthday party!
~ Laurel, Thelma & Delmar J. ~ August 2019 ~ Loma Linda ~
Excellent transportation service! Their prices are very reasonable and are well worth the Quality of service we received. The office staff is very friendly and efficient. Our driver always arrives on time and very caring. Their vans are always very clean and organized. We will be calling them again for our next appointment and definitely recommend them!
~ Ron & Carol P. ~ July 2019 ~ Rancho Cucamonga CA ~
I wanted to express how eternally grateful I am for finding Care Wagon to assist with the transportation of my mom to her medical appointments.
My mother had a massive stroke which left her with no movement below the neck and major dementia issues. I had tried several transports companies that had been "recommended" by health care professionals that only left me frustrated with tardiness, inappropriate transport, and drivers who remained in their vehicles and expected me to load and unload.
By the time I found Care Wagon I was at my wits end - - AND THEY WERE A BREATH OF FRESH AIR!! Evelyn patiently took the intake and scheduling!! Audie, a true gentleman, who drove the large van with a lift, guided my mom's chair not only in and out of the van but down the long halls of the medical centers, and he would even open/close the doors for me!!! They have always been on time and the vehicle very clean.
We discussed a very reasonable rate for service on the phone (less than the other places)! Now that was great but even better . . . when my sister passed away and we had her services on a Saturday - they were there to transport . . . When we celebrated my mother's birthday at my son's house on a Sunday - they were there to transport . . . when she urgently needed to go to the ER at the last moment - they were there to transport!!!
Care Wagon has been providing us transport services for almost 5 years and I wouldn't even consider using anyone else - - and how many service providers can you say that about!! Thank You Care Wagon, Evelyn and Audie you have been a Godsend!!
~ Babette & Ruth R. ~ May 2019 ~ Rancho Cucamonga ~
Our experience with Care Wagon Medical Transport has been Fantastic!
Scheduling our transportation for my husband's appointments is always easy and we get confirmation/progress call that keep us informed regarding our pick up arrivals. Our driver is excellent; arrives on time in a clean van, is very polite, and drives carefully for our safety and comfort.
We always call Care Wagon for our appointment transportation and highly recommend their services.
~ Elenita & Tristan C. ~ April 2019 ~ Rialto ~
Excellent overall services provided by Care Wagon!
The office staff was excellent and even called us with schedule updates for our appointment. Our Care Wagon arrived on time to pick us up and our driver was fantastic.
I really appreciate the services they provide to those of us that need transportation. It's hard to find these kind of services at a reasonalble price and I will be calling them again for our next appointment. We definitely recommend them.
~ Barbara & Lydia L. ~ November 2018 ~ Fontana CA ~
Care Wagon provides excellent service!
Mom and I are very happy with the service we received. We were picked up on time and the driver was very kind and made sure we were comfortable and safe on our way to mom's appointment. The van was clean and organized. We will be using them again and we highly recommend them.
~ Martha & Marta M. ~ October 2018 ~ Rancho Cucamonga CA ~
Excellent Service! On time, personable, courteous, respectful and caring. We were very satisfied with the prices for our transportation to mom's appointment. We recommend this service to others that may need this type of service.
~ David & Beverly S. ~ October 2018 ~ Redlands CA ~
I give them an A++
I have worked with and recommended Care Wagon Medical Transport for years. They have also been the 1st Choice transportation company for a very close friend of mine. They care for the needs of people and are kind and professional.
I highly recommend them for any medical transportation needs.
~ Judy R. & Shawn O. ~ August 2018 ~ Rialto CA ~
From the office staff to the drivers, Care Wagon's service is excellent!
They arrived on time and we felt comfortable and safe while traveling to and from our appointment. Even the Care Wagon Van was impressive. We definitely recommend their services.
~ Paul & Marie J. ~ August 2018 ~ Fontana CA ~
Care Wagon was Fantastic!!
Audie treated my father with dignity and respect, while giving him, my Mom & Sister a safe, stable ride, to and from his Doctor appointment. We will definitely use them again and again for my Fathers transportation needs!!
Thank you Audie & Evelyn!!!
~ Joe Jr., Helen & Joe Sr. F. ~ July 2018 ~ Rialto CA ~
Care Wagon is wonderful. The office staff is excellent and our driver was also excellent.
We were impressed with the clean van and traveling to our appointment was care free!
We enjoyed our experience with Care Wagon and will be using them again in the future.
We definitely recommend their services.
~ Rachel & Henry R. ~ May 2018 ~ Upland CA ~
Care Wagon took us to our family Christmas Party. The service was Excellent in every way!!
Scheduling was so easy, we received a confirmation call the day prior to our appointment and a check-in phone call on Christmas morning that our Care Wagon was on the way to pick us up. Our driver arrived on time in a clean and well equipped van, was very pleasant and helpful with my husband in a wheelchair, and we felt very safe and comfortable while traveling to our party. We were very satisfied with the service and have recommended their service to our Assisted Living Unit, our Social Worker and the Medical Center!
~ Ardys & Ken H. ~ January 2018 ~ Redlands, CA ~
Care Wagon took us to our son's house for our family Thanksgiving and the Service was Excellent!
On time service, excellent office staff and driver. I was overall very satisfied with the Care and Service we received. I definitely recommend their services.
~ Ernest & Bertha B. ~ December 2017 ~
Fantastic Service at a Great Price!
I can't express how much of a blessing Care Wagon was to take care of us! Their van was very clean and clutter free. Our driver was so wonderful; I've never had anyone ever push my mom in her chair for me and our driver just took the chair away and pushed her into the medical center for her appointment!
We definitely recommend this transportation service.
~ Julie M. & Mary A. ~ September 2017 ~ Redlands ~
Care Wagon is a dependable and caring transportation service. Having reliable transportation is extremely important to us and Care Wagon delivers excellent service.
Everyone is so friendly and we're very pleased with the service. It's such a relief not to have to worry anymore about our transportation for our mom's doctor appointments and we couldn't be happier. We look forward to our next appointment!
~ Matthew, Patty & Ruth G. ~ September 2017 ~ Redlands ~
Fantastic Transportation Service!
Care Wagon Medical Transport made it possible for my daughter to attend a very important family wedding! She had such a Wonderful Time and was so happy she was able to attend the wedding.
She was extremely pleased with the service and felt very comfortable during her trip!
We have continued using Care Wagon for Doctor, Therapy and Hairdresser appointments.
~ Donna & Brenda C. ~ August 2017 ~ Colton CA ~
Care Wagon Medical Transport has made it possible for me to join my family for all our holiday get-togethers during the past few years. Evelyn's effort to accommodate my transportation needs for these special events is amazing. She usually calls to confirm my scheduled transportation and does her best to update my family during my journey on these busy holidays. My Care Wagon Driver always arrives on time, is very courteous and drives carefully so I always feel relaxed and safe. These special times are extremely important to our family and I look forward to joining them.
~ Irene A & Family ~ May 2017 ~
GREAT SERVICE. VERY PROFESSIONAL.
I've been taken to and from my medical procedures a couple of times by Care Wagon.The driver always arrived on time and even came inside the medical center to get me when I was discharged.
~ Eddie W. ~ April 2017 ~ Rancho Cucamonga, CA ~
The service was great! I received a pick up reminder call and my ride arrived on time.
I definitely recommend this service for medical procedure transportation.
~ Richard R. ~ April 2017 ~
Care Wagon's Service is EXCEPTIONAL!!!
Both Evelyn and Audie were fabulous with us in regards to our transport experience. It could not have been a more safe, pleasurable experience for my mother-in-law (90 yrs. old) & myself. The cost is VERY Competitive with all other companies and the van was immaculate (other transport service - not so clean). We will use this company every chance we get.
Thank you so much to Evelyn & Audie for making a rough experience (Dr. Appointment) - great!
~ Brenda & Charlotte C. ~ Rialto ~ March 2017 ~
An excellent non-emergency transport service!
The office staff is excellent and the Care Wagon Driver is so wonderful; very kind and always on time.
I can schedule multiple stops and have my driver wait for me at my appointment, which makes pick up immediate! We always enjoy our trips to our appointments and we highly recommend Care Wagon.
~ Linda W. ~ December 2016 ~
Care Wagon Medical Transport is the best!
Both the office personnel and the drivers are excellent! Scheduling our transportation is quick and easy, and our driver is so very nice and caring. But the best part of all, is that our driver is always on time to pick us up before AND after our appointments! The price is well worth the quality of services received. We will never use any other transport company again and we highly recommend this company!
~ Duane & Mildred N. ~ September 2016 ~ Rialto ~
Excellent overall service and I appreciate the rate as my income is pitiful!
Our driver actually arrived early to pick us up and was very kind & gentle with my daughter.
He drove very carefully and we felt safe while traveling in the Care Wagon.
~ Grace and Angeline H. ~ September 2016 ~